NWVRP 2018 Spring Conference

Schedule of Events

Monday Evening:
3:00-6:00 Registration Open
5:00 – 6:00 Hosted Reception in Vendor Showcase
6:00 – 8:30 Dinner sponsored by Homeaway Software – Keynote – Matt Landau: A Sense of Place: Deconstructed
Tuesday:
7:00 – 8:30 Breakfast
8:00 – 8:30 Vendor Showcase and Registration Table open
8:30 – 8:50 Sponsors
8:50 – 9:30 Introduction of the Marketplace
9:30 – 9:45 Break
9:45 – 10:45 Keynote – Steve Milo: OTA Landscape – An Unfiltered View
10:45 – 11:30 Break in the Vendor Showcase
11:30 – 12:15 Workshops
Business Strategy: Going from an Owner / Manager to Owner and Manager (Michelle Acquavella / Heidi Stuber)
Business Strategy: The Hot Seat (Matt Landau)
Property Care: Housekeeping / Maintenance (Koryn Okey / Durk Johnson / Misty Oliver)
12:15 – 1:15 Lunch
1:15 – 2:00 Workshops
Marketing: Using Facebook for Vacation Rentals – Advertising Strategies Explained (Conrad O’Connell)
Business Strategy: The Hot Seat (Matt Landau)
Employee Experience: Managing Employee Performance (Sue Jones)
2:00 – 3:00 Break in the Vendor Showcase
3:00 – 3:15 Sponsors
3:15 – 4:15 Keynote – Conrad O’Connell: Your Digital Marketing Blueprint
4:15 – 5:00 NWVRP Member Business Meeting – Elections of Officers, Bylaw Amendments and Standing Committees
5:00 – 5:30 State Provincial Caucus and Meetup
5:30 – 6:30 Break
6:30 – 7:30 Dinner
8:00 – ? S’mores / Firepit social
Wednesday:
7:00 – 8:30 Breakfast
8:00 – 8:30 Vendor Showcase and Registration Table open
8:30 – 8:45 Sponsors
8:45 – 9:45 Keynote – Wes Melton: The Experience Framework: Creating Brands that Commit To Memory
9:45 – 10:30 Break – Vendor Showcase
10:30 – 11:15 Ask the Experts – Roundtable Session
11:30 – 12:15 Workshops
Business Strategy: Property Manager Roundtable (Steve Milo)
Advocacy:  State Regulation (Michelle Acquavella / Blake McKenzie)
Customer Experience: Scaling Hospitality and the Guest Experience (Tammi Sims)
12:15 – 1:15 Lunch
1:15 – 2:00 Workshops
Business Strategy: Business Process Management for VR Manager (Wes Melton)
Customer Experience: The Power of Moments: Creating Experiences that Have Extraordinary Impact (Hannah Sandmeyer)
Reservation Sales: Elevated Sales through Effective Communication Techniques (Ali Cammelletti)
2:00 – 2:45 Break in the Vendor Showcase
2:45 – 3:30 Workshops
Technology: How Can We Use Cutting Edge and New Technology to Strengthen Our Brands (Alex Nigg)
Marketing: Search Marketing for Vacation Rentals: SEO and Google Adwords Tips and Tricks (Conrad O’Connell)
Customer Experience: What does Good Customer Service Look Like and How to Deliver it (Heather Weierman)
3:45 – 4:00 Sponsors
4:00 – 5:00 Industry Panel – Where the Vacation Rental Industry is Headed
5:00 – 5:45 Closing Session – Door prizes – Special announcements
6:30 – 9:00 Dinner and Pub Olympics

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